Every piece we offer is sourced with intent — Ajwa dates from the palm groves of Madinah Al Munawwarah, Sidr from Madinah and Hadramawt, black seed from Ethiopia, saffron from Iran, olive oil cold-pressed in Sinai, cinnamon from Sri Lanka. Origin is never incidental at IRTH; it is the story.

Yes. Every IRTH product is Halal certified and produced in full compliance with food safety standards, honoring the traditions of Madinah Al Munawwarah from source to gift.

Dates are best kept cool — refrigerate in warmer months to preserve their texture. Honey should never be refrigerated; store at room temperature, away from light. Saffron and oils prefer a cool, dark place. Herbal botanicals stay freshest sealed, away from humidity. Each parcel arrives ready to be cared for the way it deserves.

Dates typically hold for 6–12 months when stored properly; honey, when sealed, keeps indefinitely; saffron and herbal powders are best enjoyed within a year of opening. Exact guidance is noted on each product page.

We take the same care in transit that we take in sourcing — cold-sensitive items are packed accordingly, especially in warmer months. Full shipping details live on our Shipping Policy page.

We want every IRTH parcel to feel exactly as it should. Reach out to us directly and we'll make it right — see our Returns Policy for details.

Yes — IRTH partners with hotels, corporate gifting programs, distributors, and institutions across the Gulf, Egypt, Europe, and Africa. Visit our Wholesale page to start a conversation.

We're available around the clock — WhatsApp and email, every day of the week. Visit our Contact page for direct lines.